Frequently Asked Questions
Need help? Here are the answers to the questions Kentucky students most frequently ask.
one exam attempt
Price and Payment
How much does the Boat Kentucky Violator Course cost?
The Boat Kentucky Violator Course fee is $100.
Is it safe to enter my credit card information online?
You can enter your credit card information online with confidence on our secure server. This charge will appear on your credit card statement as “Safety Courses 18008302268.”
Taking the Course
Do you need Kentucky education?
Kentucky boaters in violation of the boating statutes described in KRS Chapter 235, which include boating while intoxicated, operating a vessel negligently, and any violations made in the presence of an enforcement officer, may be required by their County Court to enroll in, attend, and successfully complete an approved safe boating course for violators.
What is the minimum age to take the Boat Kentucky Violator Course?
There is no minimum age requirement to take this online course.
Do I have to be a resident to take the Boat Kentucky Violator Course?
You do not have to be a resident of Kentucky to take this online course.
How long will it take to complete the course?
The course requires a minimum of 4 hours to successfully go through all the material and complete the Certification Exam.
Do I have to complete the Boat Kentucky Violator Course all at once?
You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days. All pay-up-front courses are available for 90 days from time of registration and payment.
Course Approval and Acceptance
Is the Kentucky Boating Violator Course approved by the Kentucky Department of Fish and Wildlife Resources?
The Kentucky Boating Violator Course is approved and accepted by the Kentucky Department of Fish and Wildlife Resources.
Quizzes and/or Exams
I failed a unit quiz. Have I failed the course?
If you fail a unit quiz, you must restudy the unit and take the quiz again until you pass. You must score at least 70% on the unit quizzes to pass.
Do I have to take an online exam?
The Certification Exam is the exam you take at the end of the online course. You must score at least 80% on the Certification Exam to pass. You have 1 attempts to pass the Certification Exam. If you do not pass the exam in the 1 attempts given, you will be required to repeat the entire course. If you don’t complete the exam in one session, don’t worry. When you log in later, you will be taken to the first unanswered question of the exam.
How do I get my Course Completion Certificate?
1. Study and pass the online course.
Study and pass the $100 course. Throughout the Boat Kentucky Violator Course, you’ll be tested on what you’ve learned.
2. Print your Course Completion Certificate.
After successfully completing the online course, you’ll be able to immediately print out your Course Completion Certificate.
3. Submit your Course Completion Certificate.
You must submit a printed course completion certificate as directed by the court in the Kentucky county of your conviction.
About Your Certification
What is the proof of online course completion?
Once you pass and pay for the online course, you will be able to immediately print out the Course Completion Certificate. This is your proof of online course completion. You can print the Course Completion Certificate right then, and/or request that a PDF be emailed to you. This certificate EXPIRES after course completion.
Replacement of Lost or Damaged Documents
How do I replace my online course completion document if I’ve lost it or it has been damaged?
To replace a lost or destroyed proof of course completion document, log in to the course and print a new one.
What are the minimum system requirements to access this course?
- A computer or mobile device with Internet access
- A soundcard and speakers or headphones
- A printer to print your course completion document
Can I access the course on my mobile device?
This course is designed to work on any mobile device, such as iPhones, iPads, and Android phones and tablets, as well as your computer.
Username and Password
Where do I change my user information?
If you need to update your profile information or change your password, click on your username in the navigation bar at the top of the web page in the course. Re-submit your revised information using the form provided.
How do I reset my password?
If you forget your password, you can reset it from the Forgot Your Password page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent. There is also a link to the Forgot Your Password? page on the Log In page for your convenience.
Will I lose everything if I log out?
When you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.
How many times may I log in and out?
You may log in and out as many times as you wish. Your progress is monitored and saved.
What’s required to play the videos in the course?
Our course videos should play in all browsers. If a video is not showing up, your browser may require Adobe Flash to play them. You can download the Flash plugin for your browser at Adobe’s site.
If you are still having trouble, you might be able to find help at Vimeo’s FAQs. (Vimeo is the video player used in the course.)
What does the message “Your session has expired due to inactivity” mean?
If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course. Log back in, and you can continue interacting with the course. Your progress will have been recorded, and you should be able to continue where you left off in the course.
What happens if I get disconnected from the Internet?
If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress will be saved.
How can I contact customer support, if I have a question that isn’t covered here?
You may call us at 1-800-830-2268 to speak with a customer service representative, Monday through Friday from 8:30 a.m. to midnight CST and Saturday and Sunday from 8:30 a.m. to 4:30 p.m. CST.