Frequently Asked Questions
Need help? Here are the answers to the questions Rhode Island Boating students most frequently ask.
Price and Payment
How much does the Rhode Island Boat Ed Course cost?
The Rhode Island Boat Ed Course is free.
Taking the Course
Do you need Rhode Island Boating education?
You need education if you will be operating a PWC or if you were born on or after Jan. 1, 1986, and will be operating a motorized vessel over 10 hp in Rhode Island.
What is the minimum age to take this online course?
There is no minimum age requirement to take this online course.
Do I have to be a resident to take the Rhode Island Boat Ed Course?
You do not have to be a resident of Rhode Island to take this online course.
How long will it take to complete the course?
Typically it takes about 3 hours to go through the online course material.
Do I have to complete the Rhode Island Boat Ed Course all at once?
You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days. All pay-up-front courses are available for 90 days from time of registration and payment.
Course Approval and Acceptance
Is the Rhode Island Boat Ed Course approved by the Rhode Island Department of Environmental Management/Environmental Police?
The Rhode Island Boat Ed Course is approved and accepted by the Rhode Island Department of Environmental Management/Environmental Police.
Is my Rhode Island Certificate of Boating Safety Education accepted elsewhere?
For visiting boaters, all states, territories, and provinces will recognize boating education cards that meet NASBLA requirements and Canadian Pleasure Craft Operator Cards that meet Transport Canada’s requirements. (This is known as “reciprocity.”)
Quizzes and/or Exams
I failed a unit quiz. Have I failed the course?
You do not have to take quizzes. After you study the online course material, you must sign up for an In-Person Exam to complete your Boating safety certification.
Do I have to take an online exam?
You do not have to take an online exam, but you are required to attend the In-Person Exam to complete your Boating safety certification.
How do I get my Rhode Island Certificate of Boating Safety Education?
1. Study the online course material.
Study the free course online course material. Then download a free PDF of the practice exam and answer sheet to prepare for the required in-person exam.
2. Sign up for and attend the In-Person Exam.
You need to locate and sign up for the In-Person Exam. To sign up, go to http://www.dem.ri.gov/programs/bnatres/enforce/pdfs/boatexam.pdf.
Remember: Studying the online course does not guarantee you a spot at the In-Person Exam.
3. Get your Rhode Island Certificate of Boating Safety Education.
You’ll receive your permanent Rhode Island Certificate of Boating Safety Education after successfully completing the In-Person Exam. The Rhode Island Certificate of Boating Safety Education will be mailed to you.
Is there anything else I must do to be certified?
Once you have completed all 3 steps for certification, you’re ready to go boating.
About Your Certification
What is the proof of online course completion?
There is no completion document for this study material. Once you study the online course material, you must sign up for an In-Person Exam to complete your Boating safety certification.
What is the permanent Rhode Island Certificate of Boating Safety Education?
The Rhode Island Certificate of Boating Safety Education is proof that you have successfully completed all the education requirements. The Rhode Island Certificate of Boating Safety Education will arrive within 7-10 days after you complete all certification requirements.
Replacement of Lost or Damaged Documents
How do I replace my Rhode Island Certificate of Boating Safety Education if I’ve lost it or it has been damaged?
To replace a lost or destroyed Rhode Island Certificate of Boating Safety Education, go to http://dem.ri.gov/programs/bpoladm/manserv/hfb/boating/pdfs/boatcard-replace.pdf. Please contact the state at 401-222-3070 for any questions or concerns.
What are the minimum system requirements to access this course?
- A computer or mobile device with Internet access
- A soundcard and speakers or headphones
- A printer to print your course completion document
Can I access the course on my mobile device?
This course is designed to work on any mobile device, such as iPhones, iPads, and Android phones and tablets, as well as your computer.
Username and Password
Where do I change my user information?
If you need to update your profile information or change your password, click on your username in the navigation bar at the top of the web page in the course. Re-submit your revised information using the form provided.
How do I reset my password?
If you forget your password, you can reset it from the Forgot Your Password page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent. There is also a link to the Forgot Your Password? page on the Log In page for your convenience.
Will I lose everything if I log out?
When you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.
How many times may I log in and out?
You may log in and out as many times as you wish. Your progress is monitored and saved.
What’s required to play the videos in the course?
Our course videos should play in all browsers. If a video is not showing up, your browser may require Adobe Flash to play them. You can download the Flash plugin for your browser at Adobe’s site.
If you are still having trouble, you might be able to find help at Vimeo’s FAQs. (Vimeo is the video player used in the course.)
What does the message “Your session has expired due to inactivity” mean?
If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course. Log back in, and you can continue interacting with the course. Your progress will have been recorded, and you should be able to continue where you left off in the course.
What happens if I get disconnected from the Internet?
If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress will be saved.
How can I contact customer support, if I have a question that isn’t covered here?
You may call us at 1-800-830-2268 to speak with a customer service representative, Monday through Friday from 8:30 a.m. to midnight CST and Saturday and Sunday from 8:30 a.m. to 4:30 p.m. CST.