Florida Frequently Asked Questions
Need help? Here are the answers to the questions Florida Boating students most frequently ask.
unlimited exam attempts
Price and Payment
How much does it cost to get my Florida Temporary Boating Certificate?
The total cost is $9.99. This includes $3.00 for the exam fee and $6.99 for access to study material and unlimited exam attempts.
The state of Florida also makes a $3.00-only option available to you, which is administered via a paper test at the rental agent or through an online exam (with no study guide). If you choose the exam-only option and fail, you will have to re-register and pay to take the exam again.
Is it safe to enter my credit card information online?
You can enter your credit card information online with confidence on our secure server. This charge will appear on your credit card statement as “Safety Courses 18008302268.”
Taking the Course
Do I have to complete the course all at once?
You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days. All pay-up-front courses are available for 90 days from time of registration and payment.
What is the minimum age to take this online course?
There is no minimum age requirement to take this online course.
Do I have to be a resident to take the Florida Boat Rental Course?
You do not have to be a resident of Florida to take this online course.
Course Approval and Acceptance
Is the Florida Boat Rental Course approved by the Florida Fish and Wildlife Conservation Commission?
The Florida Boat Rental Course is approved and accepted by the Florida Fish and Wildlife Conservation Commission.
Quizzes and/or Exams
Do I have to take an online exam?
The Temporary Boating Certification Exam is the exam you take at the end of the online course. You must score at least 76% on the exam to pass. You have unlimited attempts to pass the exam. If you don’t complete the exam in one session, don’t worry. When you log in later, you will be taken to the first unanswered question of the exam.
How do I get my Florida Florida Temporary Boating Certificate?
1. Study and pass the Florida Boat Rental Course.
You have the option to study the online course material and take the Practice Exam or you can go straight to the 25-question Temporary Boating Certification Exam.
2. Pay and print Temporary Boating Certificate.
After passing with a score of at least 76% and paying the course fee, you’ll receive a Temporary Boating Certificate. This is your temporary permit to legally rent a boat or PWC and operate it on Florida waters.
3. Get your rental and get on the water!
With your Temporary Boating Certificate, you can legally rent a boat or PWC anywhere in Florida. Your Temporary Boating Certificate is valid for 90 days.
(To get a lifetime Florida Boating Safety Education I.D. Card, you can take the complete and official Florida Boat Ed Course.)
About Your Certification
What is the proof of online course completion?
Once you pass and pay for the online course, you will receive the Temporary Boating Certificate. This is your proof of online course completion. This certificate EXPIRES 90 days after course completion.
Replacement of Lost or Damaged Documents
How do I replace my Florida online course completion document if I’ve lost it or it has been damaged?
To replace a lost or destroyed proof of course completion document, log in to the course and print a new one.
What are the minimum system requirements to access this course?
- A computer or mobile device with Internet access
- A soundcard and speakers or headphones
- A printer to print your course completion document
Can I access the course on my mobile device?
This course is designed to work on any mobile device, such as iPhones, iPads, and Android phones and tablets, as well as your computer.
Username and Password
Where do I change my user information?
If you need to update your profile information or change your password, click on your username in the navigation bar at the top of the web page in the course. Re-submit your revised information using the form provided.
How do I reset my password?
If you forget your password, you can reset it from the Forgot Your Password page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent. There is also a link to the Forgot Your Password? page on the Log In page for your convenience.
When you log out, your progress is recorded so that when you log in again, you can pick up where you left off. When logging back in, you will be taken to the Course Contents page where you can see the progress you have made. You can click on a link for the last page viewed to go back to that part of the course.
How many times may I log in and out?
You may log in and out as many times as you wish. Your progress is monitored and saved.
What’s required to play the videos in the course?
Our course videos should play in all browsers. If a video is not showing up, your browser may require Adobe Flash to play them. You can download the Flash plugin for your browser at Adobe’s site.
If you are still having trouble, you might be able to find help at Vimeo’s FAQs. (Vimeo is the video player used in the course.)
What does the message “Your session has expired due to inactivity” mean?
If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course. Log back in, and you can continue interacting with the course. Your progress will have been recorded, and you should be able to continue where you left off in the course.
What happens if I get disconnected from the Internet?
If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress will be saved.
How can I contact customer support, if I have a question that isn’t covered here?
You may call us at 1-800-830-2268 to speak with a customer service representative, 9:00 a.m. to midnight EST, seven days a week.